This product is not risk-free and contains nicotine, which is addictive. Only for use by adults!
Q How long can I use one ZYN Pouche?
A Each pouche is recommended to be used for approximately 30-40 minutes
   
Q How do I store my ZYN Pouches?
A Since ZYN is tobacco-free it does not have to be stored in a chilled environment, such as a fridge
   
Q When can I best enjoy my ZYN?
A Anytime and anywhere! Since you do not need any extra device, it is hands-free and has no smell you can use it whenever and wherever you feel like it
   
Q Is ZYN the same as SNUS/ naswar?  
A ZYN Nicotine Pouches are a tobacco-free nicotine product. SNUS contains tobacco.
   
Q How do I use ZYN products? 
A You can use ZYN nicotine pouches in three simple steps:
TUCK: Place a pouch between upper lip and gum.
TINGLE: Experience a tingling sensation, which means the nicotine is being released and working.
TASTE: Enjoy the nicotine experience for upto 30 mins.
   
Q Why should I use ZYN products? 
A ZYN Nicotine Pouches are simple, convenient, and hygienic to use. They don’t require an extra device to use and come in a range of different flavors to complement different tastes and moments.
   
Q Is there any way I can try ZYN before buying?
A Currently, you can get a sample ZYN can from zyn.com.pk
   
Q Will ZYN help me quit smoking?
A ZYN Nicotine Pouches are not a smoking cessation device or an alternative to quitting.
   
Q Where can I buy ZYN?/How to Order ZYN
A You can place an order via zyn.com.pk ZYN is also available on Pandamart (foodpanda application/website) & Daraz. ZYN free sample can be ordered via zyn.com.pk
   
Q What are the variants available?
A Currently, ZYN is available in Medium (6.3mg) and Strong (11mg) variants.
   
Q Availability of ZYN
A ZYN is only available in Karachi, Lahore, Islamabad, Rawalpindi & Peshawar for the time being. However, please stay tuned to our Facebook and Instagram pages for information regarding new product releases and promotions!
   
Q What is the price of ZYN Can?
A ZYN is available in-store and online for our adult consumers for PKR 120.
   
Q Will ZYN Nicotine Pouches stain my teeth? 
A No, ZYN nicotine pouches do not stain teeth. We have designed ZYN nicotine pouches with high quality ingredients and nicotine.
   
Q Would pale colored Cool Blueberry pouches stain my teeth?
A No, ZYN nicotine pouches do not stain teeth. We have designed ZYN nicotine pouches with high quality ingredients and nicotine.
   
Q Why are Cool Blueberry ZYN Pouches pale colored? Are they already stained?
A ZYN Cool Blueberry pouches are not stained. We have designed ZYN Cool Blueberry to give you a great taste of Blueberry and mint flavor. To do this, we have added flavor ingredients that result in a pale color.
   
Q I tried ZYN nicotine pouches. However, I did not feel any tingling. Am I using the product in the right way?
A ZYN nicotine pouches are designed to be simple to use. As long as you have placed the pouch between the upper lip and gum, you are using the product the right way. There could be several reasons a legal age user may not experience a tingling sensation; for example: The tingling sensation is less prominent in ZYN’s lower nicotine strength range and may feel stronger in ZYN’s higher nicotine strength range. Overall, the feeling of tingling and its intensity might be perceived by different consumers differently. For more information on how to use ZYN, visit ZYN.com
   
Q What happens if I swallow ZYN Nicotine Pouches?
A ZYN Nicotine Pouch is a tobacco-free product containing high-quality ingredients and nicotine. Nicotine pouches are not meant for ingestion. If you swallow a nicotine pouch accidentally, normally there should not be any reaction. However, please consider seeking medical attention.
   
Q After how many days of can opening can I use ZYN nicotine pouches?
A The shelf life for ZYN nicotine pouches is 1 year from the date of manufacture. Once open, various factors affect the freshness of ZYN nicotine pouches such as temperature, humidity, etc. Keep can closed when not in use. Use ZYN nicotine pouches promptly, once removed from the can. For more information on usage of ZYN nicotine pouches please refer to the safety warnings and instructions on ZYN.com
   
Q Why do I find that in some cans, the pouches are sticking to each other while in some they are separate?
A At ZYN, we are committed to deliver quality products to our legal age consumers. In rare instances, flavor related ingredients may lead to pouches sticking to each other. You can use a ZYN nicotine pouch as long as it is not broken/teared.
   
Q Why is a ZYN nicotine pouch placed in the upper lip and not the lower lip?
A ZYN nicotine pouches are designed for optimum comfort and pleasant mouth feel under the upper lip. It seems to be the best place to tuck a ZYN nicotine pouch and not worry about the pouch moving around. That’s why we recommend placing a ZYN nicotine pouch between the upper lip and gum. For more information on how to use ZYN, visit ZYN.com
   
Q Is there pork in ZYN nicotine pouches?
A No. ZYN nicotine pouches do not contain any animal product. ZYN nicotine pouches are made of high-quality ingredients and nicotine derived. The ingredients, especially the flavors are long-lasting and deliver a satisfying taste.
   
Q What red color fruits are used to create Sour Ruby?
A None. There are no real fruits used in any of the ZYN flavors. We only use high quality flavorings that are designed to provide a long-lasting flavor experience.
   
Q What causes the pouch to rupture? Who to report in an event I find a broken pouch inside the can?
A At ZYN, we are committed to deliver quality products to our legal age consumers. In rare instances, the pouch can be broken/teared/ruptured. If you find a broken/teared/ruptured pouch inside a ZYN can, please report by contacting our ZYN Helpline via dialing 0800-00ZYN and we will replace the can for you.
   
Q What to do if a pouch ruptures in my mouth?
A ZYN Nicotine Pouch is a tobacco-free product containing high-quality ingredients and nicotine. Please take the nicotine pouch out, rinse your mouth and wash your hands to remove loose powder, if any. Usually, this action is sufficient. If you have any health concerns, please seek for medical attention.
   
Q I find a ruptured pouch in a can. Is it safe to consume the rest of the pouches which are not broken / ruptured?
A No. At ZYN, we are committed to deliver quality products to our legal age consumers. In rare instances, the pouch can be broken/teared/ruptured. If you find a broken/teared/ruptured pouch inside ZYN can, please report by contacting our ZYN Helpline via dialing 0800-00ZYN and we will replace the can for you.
   
Q Do ZYN Nicotine Pouches lose their flavor when cans are exposed to direct sunlight?
A At ZYN, we are committed to deliver quality products to our legal age consumers. This includes the ZYN can, that is designed to retain moisture and freshness of the pouches. The can has a special pigment in the plastic to minimize the effect of sunlight. We generally recommend keeping cans out of direct sunlight to retain the moisture in ZYN nicotine pouches. To know more visit Zyn.com

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